Dear valued customers,
We hope that this message finds you in good health and wellbeing at this uniquely unprecedented time.
Following the mandate outlined by the UK Government yesterday in response to Coronavirus (COVID-19), the FileHound team are now working completely remotely and virtually for the foreseeable future. This includes all functional areas, from Development, to Infrastructure and Support.
Throughout this uncertain time, we will strive to deliver the best level of support we can to our highly valued customers. Despite the need for us all to ‘hunker down’ through this period, we do not plan on going anywhere.
We appreciate your patience and understanding while we continue to provide the best level of support we can through these extraordinary circumstances.
At FileHound, our aim is to create products that empower people to securely access important information from wherever they are. There has been no time in our history that digital transformation tools like FileHound have been more important for businesses to continue their ‘day to day’.
With this in mind, we wish to invite our customers to explore new ways of working by utilising digital tools like FileHound and we’re here to help!
If you are looking to extend your teams remote working capabilities and need our support or even additional licenses in order to make these changes, then we are keen to work with you to enable this transition.
If this is something you’d like to explore, please don’t hesitate to get in touch with us on firstname.lastname@example.org
We’ll keep you up to date on further developments as and when we can.
Stay safe and healthy out there!
The FileHound Team