ACCEPTABLE USE & PRIVACY POLICY

ACCEPTABLE USE POLICY OUTLINE 

Please read this acceptable use policy (“policy”, “AUP”) carefully before using FileHound products or related services (“product”, “service”) operated by FileHound Document Management Ltd (“supplier”,  “us”, “we”).

Services provided by us may only be used for lawful purposes. You agree to comply with all applicable laws, rules, and regulations in connection with your use of the FileHound product or its related services. Any material or conduct that in our judgment violates this policy in any manner may result in suspension or termination of the services or removal of the user’s FileHound account or deletion of your FileHound instance or associated data with or without notice.

PROHIBITED USE

You may not use the services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this AUP:

  • Phishing or engaging in identity theft
  • Storing or distributing computer viruses, or malicious code of any kind
  • Storing or distributing illegal, inappropriate or adult related content or offering any related services
  • Promoting or facilitating unlawful, violent or terrorist activities
  • Infringing the intellectual property or other proprietary rights of others
ENFORCEMENT

Your services may be suspended or terminated with or without notice upon any violation of this policy. Any violations may result in the immediate suspension or termination of your account.

LIABILITY DISCLAIMER

This web site and its content is provided on an ‘as is’ basis and no warranty is given as to the accuracy, completeness, timeliness or suitability for any purpose of any information and is not responsible or liable for any errors, omissions, technical inaccuracies or typographical errors. All information on  this web site is subject to change without notice.

FileHound Document Management Ltd nor any of its directors, employees or suppliers do not make any representations about the suitability or fitness for purpose of  the information, products, and services contained on this web site for any purpose and will not be liable for damages arising out of or in connection with the use of this site or the information in it. No liability is accepted for any errors or omissions in such information.

In no event shall FileHound Document Management Ltd nor any of its directors, employees or suppliers be liable for any indirect, incidental or consequential damages connected in any way with the use or non-availability of this web site.

FileHound Document Management Ltd will take reasonable efforts to ensure this web site is available to access 24 hours a day, 7 days a week although no guarantee is made of uninterrupted access. Access may be interrupted for scheduled and unscheduled maintenance purposes plus systems outages. FileHound Document Management Ltd does not guarantee that the operation of this web site will be error-free, that defects will be repaired, or that this web site nor the servers that host it are free from viruses or other harmful elements.

Neither FileHound Document Management Ltd nor any of its directors, employees or  suppliers accepts responsibility for any information contained in any web site accessed via a hypertext link from this web site. The content, accuracy and  opinions expressed in such web sites are not checked, analysed, monitored or  endorsed by us.

This is a comprehensive limitation of liability that applies to all damages  of any kind, including (without limitation) compensatory, direct, indirect or  consequential damages, loss of data, income or profit, loss of or damage to  property and third party claims, save that nothing shall exclude or restrict liability for death or personal injury resulting from the negligence of FileHound Document Management Ltd nor any of its directors, employees or  suppliers.

COPYRIGHT

All content on this web site including design, information, text, images, photos and code is Copyright to FileHound Document Management Ltd.

Permission is granted to copy, store and print this web site for personal and  private reference only. Any other use including modify, redistribute, reproduce, republish, post, transmit, transfer, display, license, create derivative works from or sell any information, products or services obtained from this web site is prohibited without our express, advance, written consent.

REPORTING VIOLATIONS

To report a violation of this policy, please contact us on info@filehound.co.uk

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

WE ARE COMMITTED TO PROTECTING AND RESPECTING YOUR PRIVACY

This policy (together with our terms and conditions of website use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the Data Protection Act 2018 (the Act) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR), the data controller is FileHound Document Management Ltd of 41 Riverside II, Sir Thomas Longley Road, Rochester, Kent ME2 4DP (registration number 08232150).

This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.filehound.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

HOW WE USE THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
  • To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • To contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

You can also exercise the right at any time by contacting us at info@filehound.co.uk

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

CHANGES TO OUR POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@filehound.co.uk

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